Get in Touch With Us
This is the page to use if you want to reach the people who write and maintain Crypto Casinos. We cover Bitcoin and crypto casinos available to US players, and most messages we get are about something specific on a review page: a bonus term that doesn't match what the operator now advertises, a coin that's been added or dropped, a withdrawal that took longer than a page suggested, or a state restriction that has changed.
Write to us at [email protected]. A person reads every message. We aim to reply within two working days, and longer for anything that needs us to re-check an operator's terms before we answer.
Before you email: what we can and can't do
We're an independent comparison site, not an operator. That shapes what a message to us can achieve.
| We can help with | We can't help with |
|---|---|
| Corrections to anything we've published about BetPanda, CoinPoker Casino, Cryptorino or any other site we rank | Releasing a stuck withdrawal or unlocking an account — only the casino's own support can do that |
| Explaining how a listed bonus's wagering requirement, time limit or game weighting generally works | Negotiating a bonus, VIP tier or rakeback deal on your behalf |
| Pointing you to the right page for wallet setup, confirmation times or licensing questions | Confirming whether a specific offshore site is legal where you live — that depends on your state and your own legal advice |
| Partnership, advertising and media enquiries | Tax questions about crypto gains or gambling winnings — speak to a qualified tax professional |
| Feedback on tone, accuracy or missing coverage | Anything involving workarounds for KYC, geoblocks or account restrictions |
If your issue is with a casino directly — a pending payout, a locked balance, a voided bonus — go to that operator's live chat or support email first and keep the transcript. If you don't get anywhere, tell us what happened. We can't force an outcome, but operator behavior on payouts is one of the things that moves our rankings, and reader reports are part of how we learn about it.
How our commercial relationships work
Some links on this site are affiliate links. If you open an account through one, we may earn a commission at no extra cost to you. That revenue pays for the site. It does not buy a position in our rankings, and it does not stop us writing about a site's weak points. If you think a review reads like an advert, say so in your email — that's a fair complaint and we'd rather hear it than not.
Questions about the sites we rank
Most reader mail is about the top few entries, so here's the context we most often end up repeating. These are the operators' advertised terms as we recorded them on our fact-check date of Sep 23, 2026; promotions change without notice, so always read the offer page on the site itself before depositing.
BetPanda — 10% weekly cashback
BetPanda sits at the top of our list because its headline promotion is a recurring cashback rather than a one-off match bonus, which is the structure that tends to cause fewest arguments: there's no large balance sitting behind a big playthrough number. Cashback is still conditional — it's calculated on net losses over a defined weekly period, and the percentage, minimum qualifying amount and any wagering on the credited amount are set by BetPanda's own promotion terms, so check them before you rely on the figure. The limitation worth naming: a weekly cashback is worth far less to an occasional player than a large first-deposit match, and the value only accrues if you keep losing, which is not a plan. Like every site here, it's licensed offshore, not by a US regulator.
CoinPoker Casino — 150% welcome bonus up to $2,000
CoinPoker Casino is on the page because it approaches crypto gambling from a poker room outward, which makes it a different proposition from a pure slots site — worth a look if you want cash games and tournaments alongside casino content. The advertised 150% match up to $2,000 is a deposit bonus, meaning you must fund the account with your own crypto to trigger it, and it carries playthrough requirements, a claim window and game-weighting rules set by the operator. Drawback: bonus funds tied to a poker-led site often clear at different rates across poker, slots and live tables, so read the weighting table carefully or you'll be wagering far longer than you expect.
Cryptorino — 100% match up to 1 BTC plus 10% weekly cashback
Cryptorino earns its place by denominating its headline offer in Bitcoin rather than dollars, which appeals to players who hold BTC and think in BTC. That's also its clearest risk: a bonus quoted in Bitcoin moves in dollar terms while you're playing, and crypto price volatility can cut both ways on the value of both your bonus and your balance. Holding in a stablecoin like USDT or USDC during play is how many players sidestep that. As with the others, the match requires a qualifying deposit and comes with wagering requirements and an expiry period published in the operator's terms.
The rest of the list
Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave all appear in our rankings too, with offers ranging from rakeback and daily cashback to multi-deposit welcome packages with free spins. Every one of those offers carries wagering conditions, eligibility rules and time limits, and none of them is free money — each requires you to deposit and risk your own crypto. If you email us about a specific one, tell us which offer you're looking at and we'll point you to what we've verified.
Payments, payouts and the questions we get about them
We don't process anything. No money moves through Crypto Casinos, and we'll never ask you for a deposit, a seed phrase, a private key or wallet access. Any message claiming to be from us and requesting those things is not from us — forward it to us and delete it.
The payment questions readers ask most often, and the short version of each answer:
- Which coins are usually accepted — Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC) and Dogecoin are the common set, with wider altcoin support varying site by site. Always confirm the exact network as well as the coin before sending.
- What it costs to take part — the casino usually doesn't charge for an on-chain deposit, but the blockchain does. Network and gas fees are paid to miners or validators, not the operator, and ETH gas can dwarf an LTC or DOGE fee on a small transfer.
- How long it takes — deposits credit after a set number of confirmations, which differs by coin and by site. "Instant withdrawal" in operator marketing normally means instant internal approval, not instant settlement; the chain still needs to confirm.
- Limits — minimum deposits, minimum and maximum withdrawals and any daily or monthly caps are set per operator and sometimes per VIP tier. Check them before you have a large balance you want out.
- Volatility — a balance held in BTC or ETH can lose dollar value without you placing a bet. Stablecoins are the usual answer if you want your balance to track the dollar.
What's actually on these sites
If you're writing to ask whether a site has a particular type of game, the categories we look at are: slots, including provider content from studios such as Pragmatic Play, NetEnt and Evolution where a site carries it; live dealer rooms with blackjack, roulette and baccarat dealt on camera; table games in RNG form; and the crypto-native originals — crash, dice, plinko and in-house builds, which are often the games that carry provably fair verification. Provably fair applies to in-house games; third-party studio slots rely on RNG certification and independent audits instead. Those are two different assurances and it's worth knowing which one you're getting.
Several operators in our list also run a sportsbook alongside the casino. That's a separate product with its own bonus terms, its own rollover rules and, usually, its own contribution rate toward any casino wagering requirement — a free bet is not casino bonus credit. Some also run poker, which again has separate promotions and rakeback. If you're contacting us about a bonus, tell us which product it belongs to; it saves a round trip.
Legal standing, age and player safety
We get a steady stream of mail asking whether these sites are legal for US players, so here it is plainly: there is no federal legalization of online casino gaming in the US. The crypto casinos we cover are offshore operators licensed in jurisdictions such as Curaçao or Anjouan, not by any US state or federal regulator. Regulated online casino gaming exists in a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those licensed operators generally don't take crypto. For everyone else, offshore crypto casinos sit in a legal grey area. Operators self-restrict certain states and those exclusion lists differ, so check both the site's terms and your own state's laws. We can't tell you what applies to you; a qualified attorney can. The same goes for tax: US players are generally liable for tax on gambling winnings and on crypto gains, and "no KYC" is about account friction, not about anything you owe — talk to a tax professional.
You must be at least 18 to use these sites, and 21 where the operator's terms or your state's rules set that as the minimum. Check the age requirement in the site's own terms before registering. Nothing on Crypto Casinos is aimed at anyone below that age.
Gambling costs money and most sessions end with less than you started with. Crypto adds a second layer of risk, because the value of what you hold can fall independently of how you play. Set a limit you can afford to lose before you deposit, and use the deposit limits, session reminders, cooling-off and self-exclusion tools where a site offers them. Be aware that offshore operators may not provide the same player protections or self-exclusion coverage as a state-regulated casino. If gambling is causing you or someone close to you harm, the National Problem Gambling Helpline is available 24/7 on 1-800-GAMBLER. If you mention that in your email, we'll respond with support resources and nothing else.
Reporting an error
Corrections are the messages we value most. To get a fast turnaround, include:
- The page and the exact sentence or figure you think is wrong.
- What the correct information is, as far as you know it.
- Where you saw it — a screenshot of the operator's terms page is ideal.
- The date you saw it, since promotions change frequently.
We re-check the claim against the operator's published terms, update the page and note the review date. If we can't verify either version, we'll say so rather than pick one.
Partnerships, media and operator enquiries
Operators and affiliate managers are welcome to get in touch through the same address with "partnership" in the subject line. To be clear about the terms: we'll consider any site on its merits — licensing, coin support, payout handling, bonus terms, game range and complaint history. A commercial arrangement never determines a rating or a rank, and we don't publish operator-supplied copy as editorial. If that's a problem, we're not the right fit.
How we assess the sites we list
Our ratings are editorial judgments, not customer review scores and not the result of us depositing or playing. We research each operator from its published terms, its licensing information, its advertised coin support, withdrawal limits and processing policies, the studios and game categories it carries, and the fairness assurances it documents. Where something can't be verified, we describe it as advertised rather than confirmed. Findings are dated so you can see how current they are, and we re-check the sites at the top of the list most often. If you spot something we've got wrong, that's what the email address at the top of this page is for.
Readers who arrived here looking for offshore options outside the US market may also find our coverage of casinos operating outside the GamStop scheme in the UK useful, though the licensing and legal position there is different from the US picture described above.
18+ (21+ where required by the site or your state). Gambling involves risk of loss. Crypto values can fall as well as rise. Help is available 24/7 on 1-800-GAMBLER.